The Australian Communications Consumer Action Network (ACCAN) has welcomed the ACMA's action against Telstra for breaching consumer privacy rules related to the Integrated Public Number Database (IPND).
"It is vital that consumer information stored in the IPND is accurate and secure. Emergency services use the IPND, as well as a range of other information, to locate people calling for assistance," said ACCAN Acting CEO Andrew Williams."
The IPND is also used by law enforcement, and for specific research purposes approved by the Australian Communications and Media Authority (ACMA).
"While we recognise and appreciate the fact Telstra self-reported this issue, the multi-million dollar fine imposed by the ACMA recognises the serious breach of customer trust and the significant potential harms for those customers whose information was not updated," continued Mr Williams.
"We hope that this serves as a timely reminder for all telcos regarding their obligations under the IPND rules."
