The City of Hobart's Tasmanian Travel and Information Centre (TTIC) has been awarded the state's best Visitor Information Service at the annual Tourism Industry Council Tasmania gala event.
The Tasmanian Travel and Information Centre provides detailed local knowledge and information, offers personalised travel suggestions, and assists in planning itineraries.
The travel centre employs over 20 enthusiastic, multilingual, and knowledgeable staff to help visitors plan their Tasmanian stay and locals to explore more of Tasmania.
This recognition reflects the unwavering commitment and exceptional service provided by the centre in welcoming and assisting visitors to our vibrant city.
Hobart Lord Mayor Anna Reynolds said it was due recognition for the TTIC staff.
"This award is a testament to the outstanding dedication and hard work of the entire team at the Tasmanian Travel and Information Centre," Cr Reynolds said.
"Their commitment to providing detailed local knowledge, personalised travel suggestions, and assistance in planning itineraries has undoubtedly contributed to making Hobart a sought-after destination."
The TTIC's submission highlighted some unique centre initiatives such as:
- Measuring emissions: participation in the Tourism Industry Council's local carbon project to measure emissions and reduce impact.
- Community engagement: the TTIC works with large organisations such as the Festival of Voices, Ironman 70.3 and the National Masters Swimming as well as tour operators and local businesses.
Hobart's City Economy Portfolio Chair Louise Bloomfield said the sector made a vital contribution to the capital.
"Our advisors go above and beyond to ensure that every visitor receives tailored recommendations and a warm welcome," Ald Bloomfield said.
"It's their passion for Tasmania that makes the experience for our guests truly memorable."
In addition to the core team, the centre benefits from the invaluable contributions of over 100 dedicated volunteers.
Ald Bloomfield said these volunteers played a crucial role in greeting visitors arriving from cruise ships and extending a warm reception to those landing at Hobart Airport on selected days.
"The collaboration between our professional staff and dedicated volunteers creates a unique and welcoming atmosphere at the Tasmanian Travel and Information Centre," Ald Bloomfield said.
"It is this collective effort that has earned us the title of the best Visitor Information Service in Tasmania."
The City of Hobart thanks the Tourism Industry Council Tasmania for the award, further solidifying Hobart's reputation as a premier travel destination.