Air New Zealand update on flexibility and domestic schedule

Air New Zealand is extending its fare flexibility and adjusting its domestic network after the Prime Minister’s announcement this evening that the Auckland region will remain in Alert Level 3 and the rest of the country in Level 2 until 11:59pm on Wednesday 26 August.

14 August 2020

The airline will endeavour to operate its current schedule as planned throughout the weekend and on Monday 17 August to allow people seeking to return home to do so. From Tuesday 18 August it will operate a reduced domestic schedule to and from Auckland.

The airline’s domestic network for Auckland during Level 3 will be as follows from Tuesday (the remainder of the network is unchanged) –

Air New Zealand Chief Executive Officer Greg Foran says the airline has seen significantly reduced demand in recent days.

“While there will be a reduction in flying to and from Auckland, there will be some flights available to support essential travel. The rest of our domestic network will operate as normal under Alert Level 2 – with physical distancing in place, and we are updating our schedule to reflect this.

“We’ve seen many Kiwis choose to no longer travel over the past few days and we’d like to thank those who have cancelled or changed their tickets in advance as this has helped us to get other customers home.

“We are also extending fare flexibility introduced on Wednesday up until 11:59pm Thursday 27 August. Customers who hold a ticket for a domestic flight up until this date may opt to hold their fare in credit and can do this via the airline’s online booking tool.

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