Air New Zealand updates international schedule to end of June

19 January 2021

Air New Zealand’s General Manager Networks Scott Carr says the airline has been progressively updating its schedule over the past 12 months in response to the global pandemic.

“Our schedule is driven by a number of factors including airport takeoff and landing slots which generally operate on a ‘use it or lose it’ basis. This means if you don’t fly the majority of your schedule you may lose access to airports. We have been waiting to receive slot alleviation for the April to end of June period, which means our regular slot times are protected even if we can’t fly them all. As this is now progressing, we are now able to move ahead with adapting our schedule through to 30 June to better reflect the low demand environment we are currently operating in.”

“We understand these are very uncertain times and it can be tricky for people looking to get home with a lot of things needing to line up including flights, testing and managed isolation bookings. We feel a responsibility to ensure Kiwis can come home and are doing our best to make this happen as smoothly as possible. We strongly recommend customers check government border restrictions for the relevant countries and/or individual passport requirements before booking a ticket.”

The airline’s customer service team is supporting those affected by these changes. Customers booked via a travel agent, including a third-party website (e.g. Expedia, Booking.com) should speak with their agent. Air New Zealand’s dedicated COVID-19 information hub is being updated continuously and customers should check this first, before calling the airline’s contact centre.

The updated schedule from 28 March 2021 to 30 June 2021 is below. There is no change to trans-Tasman services at this stage. All services are subject to change in line with global travel and border restrictions.

Pacific servicesFrequency
Auckland – NadiOne return service per week
Auckland – NiueOne return service per week
Auckland – RarotongaDaily return service
Auckland – SamoaOne return service per week
Auckland – TongaOne return service per week
Sydney – Norfolk IslandThree return services per week
Brisbane – Norfolk IslandThree return services per week
Pacific services

Auckland – Nadi

Frequency

One return service per week


Pacific services

Auckland – Niue

Frequency

One return service per week


Pacific services

Auckland – Rarotonga

Frequency

Daily return service


Pacific services

Auckland – Samoa

Frequency

One return service per week


Pacific services

Auckland – Tonga

Frequency

One return service per week


Pacific services

Sydney – Norfolk Island

Frequency

Three return services per week


Pacific services

Brisbane – Norfolk Island

Frequency

Three return services per week


Long haul servicesFrequency
Auckland – Los AngelesTwo return services per week
Auckland – Hong KongTwo return services per week
Auckland – ShanghaiTwo return services per week
Auckland – TokyoOne return service per week
Auckland – SeoulOne return service per month
Long haul services

Auckland – Los Angeles

Frequency

Two return services per week


Long haul services

Auckland – Hong Kong

Frequency

Two return services per week


Long haul services

Auckland – Shanghai

Frequency

Two return services per week


Long haul services

Auckland – Tokyo

Frequency

One return service per week


Long haul services

Auckland – Seoul

Frequency

One return service per month


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