Council has recently identified an issue with the barcode printed on the current animal registration renewal notices. Unfortunately, the barcode is incorrect, which means residents are unable to process their payment for animal registration renewals at Australia Post outlets.
We apologise for any inconvenience this may cause.
At this time, residents can still complete their payment using one of the following options:
- BPAY using the details provided on the renewal notice
- In person or over the phone with Council's Customer Service Centre
If you require assistance with your payment or have any questions, please contact Council's Customer Service team by submitting a Service Request here.
If you have noticed something that is incorrect on your animal registration renewal, or the records need to be updated, please complete the Change of Animal details.
We appreciate your understanding and patience while this matter is being addressed.
