Boosting Safeguards for Energy Customers

Essential Services Commission

The Essential Services Commission is inviting Victorians to help shape the next stage of energy reforms, with a focus on strengthening protections for vulnerable Victorians.

The commission is seeking feedback on:

  • ways to improve outcomes for First Nations energy customers, including what retailers can do to better support cultural safety

  • opportunities to strengthen existing family violence protections

  • ways to improve the accuracy of customer

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