Commonwealth Bank will provide its Emergency Assistance to customers and businesses in areas affected by significant weather events in Queensland.
Retail Banking Services Group Executive, Angus Sullivan, stated "We are continuing to assess the impacts of flooding and severe weather across parts of Queensland. Our focus is on supporting our customers, communities and employees, with a range of measures in place to help customers navigate their recovery and access support if needed. We also recognise and thank emergency services personnel and volunteers for their work to assist and support impacted communities."
CBA understands each customer will have different needs and we encourage them to discuss their individual circumstances by either contacting the bank in the CommBank app or phoning 1800 314 695. Business customers can also call 1800 314 695 or speak with their dedicated CommBank relationship manager.