Coffs Council Continues Partnership with Service NSW

Coffs Harbour City

Council will renew a partnership with Service NSW to deliver a business support program within the Coffs Harbour Local Government Area (LGA).

The initiative focuses on simplifying the various government approvals required by a new business owner to get their enterprise off the ground.

The business support program (previously known as the Easy to Do Business Program) commenced in 2018 by the Department of Premier and Cabinet, Service NSW and the Office of the NSW Small Business Commissioner to encourage investment in small business.

The initiative focuses on coordinating and navigating through the various government approvals required by new business owners. The aim being to streamline the processes of opening and running a business.

Service NSW provides a digital platform and upfront information regarding what is required by a potential new business owner from all of the approval authorities, including Coffs Council.

A business concierge service, via a single phone number, is also provided to support customers through the process.

Benefits of the partnership include:

  • improved support and a single source of information for target businesses;
  • reduced duplication;
  • streamlining of the processes associated with opening and growing a business; and
  • improved quality of information provided to Council which helps to reduce processing and assessment times.

Council has been involved with the program since 2018.

Photo courtesy of Service NSW.

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