Shoalhaven City Council has launched its new Book a Facility platform, allowing individuals and organisations to book Council sportsgrounds, showgrounds, community halls and reserves online.
Individuals and organisations can compare and choose from over 200 Council facilities from the comfort of home. The Book a Facility platform is available 24 hours a day, 7 days a week.
Personalised service, telephone enquiry assistance and over the counter bookings are still available from Council’s administration offices in Nowra and Ulladulla.
Shoalhaven City Council Mayor, Amanda Findley was pleased to see the platform unveiled, “The Book a Facility platform allows a streamlined process for those wanting to book Council facilities from the comfort of home. With the ability to search and compare over 200 Council facilities, it provides an improved customer experience, helping individuals and organisations to easily plan and book their events.”
“The Book a Facility platform is another way for the Shoalhaven community to ‘Connect better’ with Council from anywhere, at any time. It is another step forward as Council continues its work towards improving customer experience and connection.
The search process allows facilities to be filtered by the required capacity and the type of event, and current COVID-19 NSW public health restrictions apply to all Council facilities. To assist with a smoother booking process customers can view facility-specific information, see availability and applicable charges prior to booking, and upload required documents. Some events will require a bond to be paid prior to issue of the hire permit.
“I encourage individuals and organisations looking to secure a Council facility for their next event or gathering to access this great new Book a Facility platform. It’s a real step forward for both Council and the community,” said Clr Findley.