As a result of the coronavirus (COVID-19) outbreak, we're aware that individuals are having difficulty with subject access requests.
Previous guidance allowed a subject access request to be made via telephone, email or post, but with each channel, original ID documents needed to be submitted by post.
To minimise delays, for a temporary period, subject access requests made by email can now be accompanied by scanned images of ID documents. Subject access requests made by post however, will still require original ID documents to be submitted by post too.
If emailing, please send the completed Subject Access Request Form and scanned ID documents to
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