Customer service counter reopens

Face to face payments and general enquiries can be made in person from 1-4pm Monday to Friday from Monday 15 June at the customer service counter at the Bayside Corporate Centre, 76 Royal Avenue.

Our friendly staff can again offer face to face assistance following the easing of COVID-19 restrictions.

We request that all visitors follow physical distancing and hygiene restrictions while attending the customer service counter. The health and safety of our visitors and staff is our top priority.

Services available from 15 June

Face to face services and payments available from 15 June include Aged Care account and rates notice payments as well as compostable bag sales.

Our full range of services, including specialist enquiries, are available via telephone on 9599 4444 or online including:

The customer service counter will remain closed outside of 1-4pm Monday to Friday as we continue to review the new arrangements.

The recycling facility in the corporate centre foyer will remain closed until further notice.

Thank you for your patience as we continue to adapt our services to the new ‘COVID-19 normal’.

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