Information for Optus customers about drivers licences, South Australia

Police wish to advise members of the public who may have been caught up in the recent Optus data breach that if they require a new drivers licence to contact the Department for Infrastructure and Transport (DIT) to arrange a replacement.

Normally, to apply for a new licence DIT require supporting statements from South Australia Police or another law enforcement agency confirming fraudulent activity has occurred or has the potential to be fraudulently used, as stated on the DIT application form MR666 'Application for change of licence/client number'.

This is not the case for anyone affected by the Optus data breach, as members of the public can attend Service SA with documentation from Optus and do not need to make a police report.

All enquiries regarding this incident should be directed to the nearest Service SA centre with the appropriate documentation from Optus.

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