The annual number of access to information and privacy (ATIP) requests made to IRCC has increased dramatically in recent years, going from 63,333 in 2016-2017 to 132,891 in 2019-2020. IRCC now receives more requests than all other federal institutions combined, the majority of which are linked to individual case files.
In the interest of openness and transparency, IRCC is adapting to these recent increases and providing an overall improved ATIP client experience by enhancing readily accessible information, offering faster response times and streamlined systems. To that end, we are announcing IRCC's ATIP Management Action Plan.
The ATIP Management Action Plan is an initiative that will increase proactive communications with clients to address their concerns. The plan is the result of on-going collaboration with the Office of the Information Commissioner, and directly responds to the issues and recommendations raised in their recent report.
