Mackay's new police facility dedicated to tackling DV crisis
- Crisafulli Government officially opens new policing facility in Mackay to assist most vulnerable community members, including domestic and family violence victims.
- Purpose-built hub brings key specialist units together under one roof to provide improved victim support.
- Marks a major milestone in Crisafulli Government's commitment to victim-centric policing and early intervention.
The Crisafulli Government has taken a major step forward in its commitment to restoring community safety after opening a new Vulnerable Persons Hub in Mackay.
By bringing together key specialist units under one roof, this purpose-built Vulnerable Persons Hub will ensure people in crisis are met with a unified, trauma-informed response that puts their safety, dignity, and recovery first.
Within the unique facility are two dedicated safe rooms, including a child-friendly space, carefully designed to provide a secure and calm environment for police interviews and support service interactions.
Police will work closely with external agencies and non-government organisations who are based at the facility periodically to maximise collaboration and extend wraparound support to those in need.
Key teams based at the Hub include:
- Mackay Domestic, Family Violence and Vulnerable Persons Unit
- DFV High Risk Team
- District Crime Prevention Coordinator
- Crime Assessment and Management
- Victim Engagement Team
- Liquor Enforcement and Proactive Strategies
- Volunteers in Policing
- Police Liaison Officers.
Under the former Labor Government, domestic and family violence incidents rose by 218% in a decade, with Queensland Police responding to a DFV incident every three minutes.
Minister for Police and Emergency Services Dan Purdie said the Crisafulli Government was taking critical action to support victims and tackle unacceptable rates of domestic violence.
"The Vulnerable Persons Hub is more than a building; it's a commitment to early intervention, to community safety, and to providing the most vulnerable Queenslanders with the support and dignity they deserve," Minister Purdie said.
"Today marks a major milestone in our commitment to victim-centric policing and early intervention, setting a new benchmark for how police and support services work together to protect victim-survivors.
"I would like to thank all the frontline police and support staff who have contributed to this important initiative.
"The Mackay Vulnerable Persons Hub is a significant step forward for policing in Queensland, and a proud milestone for the Mackay community."
The facility is not open to the public for walk-ins, operating strictly by appointment to maintain the confidentiality, safety, and dignity of victim-survivors.
