Small business owners across NSW are being invited to have their say to help design the successor to Business Connect, as part of a comprehensive 90-day review into the needs and priorities of small businesses.
The review aims to ensure the new service is fit for purpose, accessible and responsive to the modern challenges facing the state's more than 890,000 small businesses.
Mark Bouris AM has agreed to lead the review, supported by the Service NSW Business Bureau. Together, they will gather direct feedback from the business community to inform the design and delivery of the new advisory service.
This will include how small businesses access the new advisory service, the type of supports available and key business focus areas.
The review will examine the core foundational and specialist skills needed by small business owners, the common challenges small businesses face and key industries requiring additional support.
Building on the former Business Connect, the new advisory service will add to the existing support provided by the Service NSW Business Bureau.
In addition to small business owners, the review will seek feedback from peak bodies, local councils, business chambers and other NSW Government agencies.
The review will be presented to the NSW Government in May 2026.
For more information and to contribute to the review, please visit: https://www.haveyoursay.nsw.gov.au/New-small-business-advisory-service
Mark Bouris AM is an Australian entrepreneur and innovator with decades of business experience, best known for founding Wizard Home Loans, Yellow Brick Road and hosting The Apprentice Australia.
Treasurer Daniel Mookhey said:
"I am delighted Mark has accepted our invitation to lead this review, and I can think of no one better to help inform a new small business advisory service.
"There are more than 890,000 small businesses in NSW employing around 1.8 million people and the NSW Government is committed to investing in and supporting their growth and development."
Minister for Small Business Janelle Saffin said:
"Small businesses are the backbone of our economy and the lifeblood of our communities. They
drive innovation and create local jobs, which is why we are committed to providing support that actually works for them.
"We know how much the small business community valued Business Connect. This review is about taking that foundation and building something that is even better for modern businesses.
"I encourage every small business owner to have their say and help us shape a service that works for them."
Mark Bouris AM said:
"I speak with business owners every day and am acutely aware of the challenges and pressures small business owners face, and the difference expert advice and support can make.
"I'm really looking forward to helping shape the future of the new small business advisory service and am confident this can be a game changer for the business community in NSW."
