New easy way to pay Council rates

This is a photograph of a woman scanning the QR code on a bill with her mobile phone.

We've introduced a new convenient and flexible way to make Council rates payments.

The free, easy-to-use service called Payble allows you to set up a payment schedule that best suits you.

Payments can be spread across the financial year until 31 May, and can be direct-debited weekly, fortnightly or monthly from your bank account, debit or credit card.

If you prefer, the Auto Pay option also allows you to pay by four quarterly installments due each year on 30 September, 30 November, 28 February and 31 May.

You can check your balance, or update and change your payment schedule and method anytime as needed or if your circumstance change. Never forget a payment again by setting SMS reminders to stay on track.

The new service has been established in response to community feedback and in recognition of the recent cost of living pressures.

Many ratepayers have already signed up and the feedback has been positive.

"Love this! So convenient and flexible."

"I have been asking for this option for years, very happy it is finally set up."

"This is fantastic, have been wanting something like this for a while."

Rates notices for 2023-24 have now been sent to all ratepayers in the Shire of Nillumbik via email or direct mail. Scan the QR code on your rates notice to find out more about Payble or go to our website, which has step-by-step instructions on how to set the service up.

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