Australia's banks remain open for business throughout the COVID-19 pandemic with call centres, online support and branches available to service customers.
There will be circumstances when a local branch may need to close temporarily and this is happening already. This may be as a result of:
- a significant drop off in traffic to the branch if there is one continuing to operate nearby.
- the size and layout of certain branches is not conducive to social distancing measures
- the need to install further protective measures for staff to properly follow the Government's advice on social distancing
- branch staff are required to self-isolate because of age in adherence to government advice
- staff adhering to Government advice on isolation if they have come into contact with a confirmed COVID-19 case.
Should a customer's local branch close there are a number of options open to them, including:
/Public Release. This material from the originating organization/author(s) might be of the point-in-time nature, and edited for clarity, style and length. Mirage.News does not take institutional positions or sides, and all views, positions, and conclusions expressed herein are solely those of the author(s).View in full here.
