Australia Post recently advised of an SMS scam where fraudulent text messages were circulating advising customers of problems delivering a package and asking the customer to click on a link.
In this convincing scam, the text messages appears in the same text thread as legitimate Australia Post communications giving you a sense of trust.
Once you click on the link however, you will be led to a fake website asking for personal particulars and sometimes a payment.
Queensland Police have received a number of reports about this scam and ones like it that use well-known brands, authentic-looking messages and increasingly sophisticated phishing techniques. Unfortunately, it has become very easy for cybercriminals to steal your personal details and carry out illegal activities in your name. These cybercriminals also use your identity to apply for credit in your name which you do not know about until the debt collectors come knocking.
The best way to protect yourself is through vigilance. Never click on links or attachments in unexpected texts or emails. Do your own research and ring the agency if you are unsure.
If you are concerned that you have had your ID compromised contact IDCare on 1300 432 273 who can provide you with the best advice on how to respond to identity theft.
Learn more about scams at www.scamwatch.gov.au.