-- Agency Project Wins "Best eCommerce Merchant Award - Fashion & Beauty Category"
Singapore Post (SP) eCommerce, a leading provider of global end-to-end eCommerce solutions, and iconic global lifestyle brand Calvin Klein wins the "Best eCommerce Merchant Award - Fashion & Beauty" category at the inaugural Asia eCommerce Awards 2018. The event was held on 29 November 2018 at the InterContinental Hotel.
Singapore Post eCommerce was also a finalist in the categories for Best eCommerce Solution and projects for Best Customer Retention, Social Media and Adwords Campaign.
"We are honored to be recognised as the Best eCommerce Merchant together with Calvin Klein. With the exponential growth of eCommerce in Southeast Asia, we've been very focused on globalising and expanding our eCommerce offering in the region," said Paul Demirdjian, Chief Executive Officer, SingPost eCommerce. "When people think of SingPost, we want them to think of us as a one-source eCommerce service provider that forms a complete shop-to-ship solution - bringing their business across borders."
SingPost's eCommerce division, SP eCommerce, delivers innovative solutions to help brands and retailers launch and grow their eCommerce operations on a global scale. From webstore design, digital marketing, marketplace management and cross-border solutions, to omnichannel order management software and flexible fulfillment solutions - offerings are designed to work individually or collectively to meet client specific goals. SP eCommerce has strong experience delivering world-class solutions to companies in the apparel, consumer goods, health and beauty, and food and beverage industry.
Calvin Klein partnered with SP eCommerce to spearhead its entry into the Asia Pacific online shopping scene. Leveraging on SP eCommerce digital commerce capabilities, technological expertise and extensive logistics infrastructure network, Calvin Klein now serves online shoppers across 8 countries in Hong Kong, Singapore, Malaysia, Taiwan, Korea, Japan, Australia and New Zealand through localized web storefronts that SP eCommerce helped to launch and manage.
SP eCommerce worked closely with Calvin Klein to streamline business operations by providing direct international shipping out of its Hong Kong Hub as well as assembling a highly trained customer care team of officers who are able to address customers queries and concerns on their purchases in their respective native languages.
