Suncorp payroll problems booked in at between $40m – $70m

Suncorp has finally walked away from the full rollout of its long-troubled Oracle core banking system replacement, with the beleaguered system leaving a $90 million crater on the bank’s books.

The Queensland headquartered institution on Monday finally drew a financial line under the under-performing implementation, booking in a hefty impairment in an update to shareholders after struggling with the platform for more than four years.

“The risks associated with deploying the incomplete modules in the current uncertain environment have resulted in a low likelihood of completing the implementation in the near term,” Suncorp told weary investors on Monday.

While the retail lending, personal loans and customer collections ‘modules’ of the Oracle core banking platform are all operational, the key deposit and transactions modules – the main engine of any deposit taking institution – never made it across the line.

Suncorp’s payroll system is also under heavy scrutiny with the bank forewarning investors and staff it expects bad news after a “review of the Group’s pay and leave entitlements…identified potential incorrect payments to some employees.”

“Preliminary estimate of the costs to remediate those eligible for additional payments and the costs to implement new processes is between $40 – $70 million,” Suncorp said.

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