Harbour City Ferries, the operator of Sydney’s iconic ferries, has received a Certificate of Excellence from Tripadvisor based on a ferry ride being one of the best things to do in Sydney and the ferries’ excellent customer ratings.
A ferry ride on Sydney Harbour ranked number five out of 566 Sydney attractions rated on the Tripadvisor website.
Tripadvisor said Harbour City Ferries had over 18,000 reviews on the website and received consistently high ratings from travellers.
HCF Managing Director, Martin Kearney, said the 2018 certificate of excellence from Tripadvisor was great recognition for Harbour City Ferries and its staff, both on the ferries and behind the scenes.
"While our own customer ratings confirm the high regard our customers have for Harbour City Ferries at 97% satisfaction, and the unique experience of a harbour ferry trip, it is pleasing to have third party endorsement from a worldwide travel service," Mr Kearney said.
"Customer safety and experience are among the highest priorities for Harbour City Ferries and we thank our customers for their great reviews on Tripadvisor’s website.
"As a business unit of Transdev Australasia, Harbour City Ferries provides an iconic service operating ferries and transporting millions of people across Sydney Harbour and along the Parramatta River.
"Our teams work hard every day of the year to deliver safe and reliable ferry services whilst continuously balancing innovation, profitability and partnerships with our stakeholders.
"Customer ratings of Harbour City Ferries can be found on the Tripadvisor web site at https://www.tripadvisor.com.au/Attraction_Review-g255060-d1067915-Reviews-Sydney_Ferries-Sydney_New_South_Wales.html ---
