Changes are being made to the eForms service to enable all data over 7 years old to be archived.
Why is this happening?
This is an essential measure to ensure the stability of the eForms database.
There is currently no archiving process in place, meaning the database now contains millions of records. If the database continues to grow, performance issues that providers are experiencing will continue to increase.
What does this mean for providers?
Providers will not be able to access submitted eForms that are 7 years or older, via the eForms service, after 1 February 2024.
We recommend that providers retrieve any data that they require of this age from eForms, before archiving takes place.
If providers do require access to archived eForms, they can request a retrieval by contacting our Online Support Team.
How do providers make a request?
To request a retrieval, complete the following steps:
