With some state and territory borders reopened and more Australians considering a holiday, Virgin Australia is reassuring passengers it's safe to fly.
In a video released by the airline today, Virgin Australia Chief Medical Officer, Dr Sara Souter, explains what travellers can expect to see at airports, gate lounges, and onboard flights, to better protect them against COVID-19.
"At Virgin Australia, the safety and wellbeing of our guests is always our priority. That's why we've introduced changes to our customer journey and increased our hygiene practices, to minimise risks associated with COVID-19, and to help you feel more comfortable and confident when flying with us," said Dr Souter.
"These changes have been developed in close collaboration with airlines and airports across Australia and have been endorsed by Federal health authorities to ensure a consistent and safe travel experience wherever you choose to fly."
The video, filmed at Brisbane Domestic Airport, outlines Virgin Australia's new approach to protecting travellers from risks associated with COVID-19, beginning before they arrive at the airport.
BEFORE ARRIVING AT THE AIRPORT
• The protection measures begin well before passengers arrive at the airport with a notification sent via email and SMS 48 hours prior to departure, which advises of the new travel procedures and encourages passengers to download the Australian Government's COVIDSafe app; and
