As the ACCC will have limited operations during the Christmas and New Year period, we wanted to provide you with details of arrangements over the break.
ACCC offices: Our offices will be closed from 5pm on Wednesday 23 December 2020 until 8:30am on Monday 4 January 2021.
Infocentre: The Infocentre phone lines will be closed from 24 December 2020 and will reopen on Monday 4 January 2021. Consumers and small businesses who would like to make a report to the Infocentre are encouraged to submit a web form.
Media enquiries: For urgent enquiries please call 0408 995 408 (no texts). The team will be back in the office from 4 January 2021.
Product safety: Mandatory reports on product safety injury reports and recall notifications can be made via the Product Safety website.
