The ACCC wishes to inform you of our operations over the Christmas and New Year period.
Key functions of the ACCC will still operate but at limited capacity:
ACCC offices
Our offices will be closed from 12pm AEDT on Wednesday 24 December until 9am local time, Friday 2 January 2026.
Infocentre
The Infocentre phone lines will be closed from 3pm AEDT on Tuesday 23 December, and will reopen at 11 am AEDT on Friday 2 January 2026. Consumers and small businesses who would like to make a report to the Infocentre are encouraged to submit a web form.
Media enquiries
For journalists with urgent enquiries, please call 0408 995 408 (no texts). The team will be back in the office from 2 January 2026.
Product safety
Please visit the ACCC Product Safety website to report an unsafe product, or submit a mandatory report or recall notification. Consumers can search recalled products on our website.
