ANZ 2030 Strategy

Putting customers first and delivering simplicity, resilience and value

ANZ today announced ANZ 2030, an update on the bank's immediate priorities and strategic focus for the next five years.

ANZ Chief Executive Officer Nuno Matos said: "Today is an exciting day in the 197-year history of ANZ. Under these changes we will unlock our potential to win the preference of customers, shareholders and the community.

"ANZ has a strong, diversified business with two scale retail markets, two market-leading positions in Institutional and New Zealand and a global footprint across 29 markets.

"Under our new strategy, customers are at the centre of everything we do - whether it's improving their experiences, offering them leading technologies and platforms, or keeping them safe.

"Our first focus is to get back to basics and deliver our immediate priorities, while our four strategic pillars will then accelerate our revenue growth and see all four divisions perform to their full potential.

"In a competitive banking environment, this must include a focus on delivering differentiated and superior propositions, raising the standard of every digital and human interaction in our channels, and avoiding disintermediation, while materially improving productivity levels," Mr Matos said.

ANZ 2030 is focused on four strategic pillars

• Customer First - With market leading, differentiated and superior propositions, we will raise the standard of every digital and human interaction for our customers;
• Simplicity - To set the market standard for productivity, we will deliver organisational simplification, divest non-core assets and improve efficiency;
• Resilience - Leading the industry in trust, safety and risk management, we will adhere to the highest standards of non-financial risk management and strengthen end-to-end accountability across the bank; and
• Delivering Value - To sustainably improve our financial performance, we will create lasting value by delivering higher returning growth and results that matter for our stakeholders.

Delivering these priorities will be supported by our core enablers: our culture; our people; and our technology.

As we deliver our strategy, we have five key immediate priorities

1. Embedding the bank's new leadership team;
2. Integrating Suncorp Bank faster to deliver value;
3. Accelerating the delivery of the ANZ Plus digital front-end to all of our retail and small business customers;
4. Reducing duplication to simplify the bank, while stopping initiatives that don't align with our strategy; and
5. Enhancing non-financial risk management to improve customer outcomes.

Mr Matos continued: "Our Institutional and New Zealand businesses have performed strongly, but we see significant opportunities in our Australia Retail and Commercial divisions to improve our customers' experiences and deliver growth.

"Our immediate priorities, combined with these areas of strategic focus, will drive opportunities across the bank, but particularly in these two key Australian divisions. Our Australia Retail division will be significantly simpler, with one team, one brand, one channel and one technology system, as we accelerate both the delivery of ANZ Plus front-end and integrating Suncorp Bank.

"Key to implementing our strategy will be our three key enablers: our culture, our people and our technology. Our people will deliver our strategy, and we must focus on a culture of customers, performance and talent, while also making sure we have the right - simplified - technology in place.

"Together with my leadership team we will deliver more for our customers, while driving better growth and returns. This is our time to deliver and execute our ANZ 2030 strategy," Mr Matos concluded.

Capital and Dividends

As we execute on our strategic pillars, we will be taking end-of-year specific items that impact capital, two thirds of which have already been announced: the restructuring charges and the ASIC settlement.[1]

In order to maintain a resilient balance sheet, including taking into account these items, and to further strengthen our capital position, we will be implementing the following capital management actions:

1. We will cease the remaining ~$800 million of the share buy-back. This will allow us to return surplus capital of ~$1 billion from our Non-Operating Holding Company to the Bank; and
2. We expect to apply a 1.5% discount on the next two Dividend Reinvestment Plans, which we also expect will not be neutralised.[2]

Our Final 2025 Dividend is subject to determination by the Board and will be announced with the release of our FY25 audited results which are scheduled to be released on 10 November 2025. However, the Board is confident in the strategy, and with the capital actions announced today, expects the final dividend to remain unchanged from the first half. The franking rate for that dividend is also expected to be maintained.

Together these capital actions further strengthen our balance sheet and capital position, enabling us to deliver on our immediate priorities, while supporting our customers and delivering value to our shareholders.

A full suite of material outlining the strategy in more detail is available at anz.com.au/newsroom

[1] In addition, we are reviewing other large and notable items to be included in our FY25 results that do not impact our capital. These predominantly relate to potential adjustments to the carrying value of our Asian investments. These are being finalised and will be disclosed as part of normal year-end process.

[2] The application of a discount to the Interim 2026 DRP, and determination not to neutralise the DRP, is subject to ANZ's capital position at the relevant time and determination by the Board to pay a dividend for that period.

^{Important Information}

^{This document contains general background information about the ANZ Group's activities current as at 12 October 2025. It is information given in summary form and does not purport to be complete.}

^{It is not intended to be and should not be relied upon as advice to investors or potential investors, and does not take into account the investment objectives, financial situation or needs of any particular investor. These should be considered, with or without professional advice, when deciding if an investment is appropriate.}

^{This document contains certain forward-looking statements or opinions including statements regarding our intent, belief or current expectations with respect to the ANZ Group's business operations, market conditions, results of operations and financial condition, capital adequacy, sustainability objectives or targets, specific provisions and risk management practices. When used in this document, the words 'forecast', 'estimate', 'goal', 'target', 'indicator', 'plan', 'pathway', 'ambition', 'modelling', 'project', 'intend', 'anticipate', 'believe', 'expect', 'may', 'probability', 'risk', 'will', 'seek', 'would', 'could', 'should' and similar expressions, as they relate to the ANZ Group and its management, are intended to identify forward-looking statements or opinions. Forward-looking statements or opinions may also be otherwise included in this document. Those statements are usually predictive in character; or may be affected by inaccurate assumptions or unknown risks and uncertainties or other factors, many of which are beyond the control of the ANZ Group or may not be known to the ANZ Group at the time of the preparation of the ANZ 2030 strategy, such as general global economic conditions, external exchange rates, competition in the markets in which the ANZ Group will operate, and the regulatory environment. Each of these statements and related actions is subject to a range of assumptions and contingencies, including the actions of third parties. As such, these statements should not be relied upon when making investment decisions.}

^{These statements only speak as at the date of publication and no representation is made as to their correctness on or after this date. Forward-looking statements constitute 'forward-looking statements' for the purposes of the United States Private Securities Litigation Reform Act of 1995. No member of the ANZ Group undertakes any obligation to publicly release the result of any revisions to these forward-looking statements to reflect events or circumstances after the date hereof to reflect the occurrence of unanticipated events.}

^{There can be no assurance that actual outcomes will not differ materially from any forward-looking statements or opinions contained herein.}

^{Unless otherwise indicated, all market share information in this document is based on management estimates having regard to internally available information, all amounts in this document are in Australian dollars, and all financial performance metrics are on a cash profit basis. Sum of parts within charts and commentary may not equal totals due to rounding.}