The Honourable Navdeep Bains, Minister of Innovation, Science and Industry, and the Honourable François-Philippe Champagne, Minister Foreign Affairs, would like to thank Canada's telecommunications service providers that have acted quickly to ensure the continuation of critical services in the face of the COVID-19 outbreak. A number of telecommunications service providers have agreed to a Government of Canada request to send text messages containing contact information for Global Affairs Canada consular support to devices belonging to Canadians living or travelling abroad.
Beginning today, Rogers, Bell, Telus, Videotron, Freedom Mobile, Eastlink and SaskTel will be sending their subscribers currently living or travelling abroad text messages containing consular support information and key contact information.
The Government of Canada is committed to protecting the health and safety of all Canadians, while contributing to the international response to COVID-19 and ensuring our economy weathers this difficult period. Since the outbreak began, the Government has proactively reached out to Canada's telecommunications service providers to work together in finding concrete solutions to continue helping Canadians, given the critical importance of telecommunications at this time.
Canada's telecommunications system remains strong and is prepared to handle increased demand nationally, in part because of measures put in place related to COVID-19. The Government of Canada recognizes that telecommunications providers, including field workers who repair networks and staff at stores who repair phones and communications devices, are providing essential services to Canadians.
The Government would like to thank employees in the telecommunications industry for their continued hard work to ensure that Canada's networks remain strong and resilient, enabling the work-from-home economy while we all do our part to flatten the curve of COVID19.
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I am pleased that Canada's telecommunications service providers have acted quickly to help Canadians as they take steps to answer the call for social distancing. The measure announced today builds on various steps already taken by Canada's telecommunications service providers to help consumers and ensure service remains uninterrupted. The Government is looking to help them now and will ensure Canadians abroad receive important Global Affairs Canada information directly to their devices during this critical period."
- The Honourable Navdeep Bains, Minister of Innovation, Science and Industry
"Canada is committed to providing all assistance possible to Canadians at home and abroad affected by COVID-19. Many Canadians abroad are currently relying on uninterrupted service from Canada's telecommunications service providers to access consular services. I am pleased that the measures announced today will contribute to the Government of Canada's ongoing efforts to assist Canadians abroad during this difficult and critical period."
- The Honourable François-Philippe Champagne, Minister of Foreign Affairs
