As part of its efforts to improve the efficiency of services at ports of entry, the Canada Border Services Agency (CBSA) will be making changes to the service provided at the Pohénégamook border crossing.
As of July 7, 2025, there will no longer be in-person service at this port of entry. It will be replaced by the Program for Travellers in Remote Areas - Quebec (PTRA-Q).
The new extended PTRA-Q hours of operation will be as follows:
- Monday to Friday: 8 a.m. to 4 p.m.
- Open on Canadian statutory holidays
- Closed on weekends and U.S. statutory holidays
To take advantage of PTRA-Q, travellers must enroll in the program via this link: Travellers - Pilot Project for Travellers in Remote Areas: Quebec. (Note that the name of the program will be updated in online publications in the coming weeks.)
Changes at the Pohénégamook border crossing will allow the CBSA to use its resources more efficiently by deploying officers at busier ports of entry. This will support the CBSA's ability to process travellers and goods as well as to manage enforcement activities.
