Aged care homes receive an overall Star Rating between 1 and 5 stars based on 4 sub-category ratings:
- residents' experience
- compliance
- staffing
- quality measures.
We are making changes to the Staffing rating to provide greater insight into the quality of care provided at aged care homes.
From 1 October 2025, the Staffing rating will better reflect the amount of care time residents receive from staff. Aged care homes will need to meet both legislated care minutes targets (total care minutes and registered nurse care minutes), to get 3 stars or more for their Staffing rating.
You will start to see the changes in Star Ratings from mid 2026.
Learn more
Read the fact sheets for residential aged care providers and older people, their families and carers that explain the change in more detail.
Learn more about Star Ratings.
Use the Find a Provider tool to search for aged care homes and see their Star Ratings.
