City of Sydney council joins online service assisting people when someone dies

NSW Registry of Births Deaths and Marriages

The Australian Death Notification Service (ADNS) has welcomed its first local council to its service that helps make it easier for people when someone passes away.

The City of Sydney Council has joined 26 other businesses and agencies to assist people in notifying participating organisations when someone close to them passes away so their accounts can be closed or transferred.
Registrar of the NSW Registry of Births Deaths and Marriages, Amanda Ianna, said the partnership will enable ADNS to have a strong foundation to build relationships with more local governments throughout Australia.
“Partnering with the City of Sydney will provide ADNS customers with a point of contact to consolidate the death administration process including transferal of residential or business rates, permits, development applications, and more,” Ms Ianna said.
“With an estimated 250,000 residents, the council has one of Australia’s largest metropolitan populations and simplified access to transfers of rates, permits and everything local government related.
“We’re excited to see the list of partner organisations grow as we expand the ADNS offering and look forward to welcoming more partners in the near future.”
The City of Sydney Council joins a number of banks, superannuation, utility providers, telcos, insurance and government agencies to assist people from across the country.
The NSW Government launched the ADNS in collaboration with Births, Deaths and Marriages Registries across Australia in 2020. It is part of the Government’s Life Events work to help people confidently navigate the most important events in their lives.
Financial services Sunsuper and Ubank have also recently joined the service. A full list of current partners is available at:
The ADNS service is available at
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