They have been commissioned to conduct a community satisfaction survey on our behalf. Similar surveys will be undertaken across Victorian Councils in the coming months. The survey has been designed to assess the performance of Council across a range of measures to identify where we can improve or be more responsive in how we deliver services to residents.
The survey will involve 900 interviews conducted among a representative sample of residents. We appreciate you taking the time to assist us with your valuable feedback.
Please be assured that your details and individual responses are confidential. Only the overall results are shared with City of Port Phillip.
If you have any questions, please don't hesitate to contact ASSIST customer service on 03 9209 6777. We are available Monday to Friday from 8 am to 5 pm or through our online portal: https://www.portphillip.vic.gov.au/contact-us
