As part of Council's Visitor Servicing Review, the operating hours of the Corowa Visitor Information Centre (VIC) are set to expand as of July 2021.
The Centre which was previously operated Monday to Friday 9.00am – 4.00pm and Saturday 10am-3pm, will now be open Monday to Friday 9.30am – 4.30pm and Saturday and Sunday 10am-2pm.
The change in operating hours is to meet the guidelines for NSW Accredited Visitor Information Centres (AVIC) and will result in budget savings due to the change in staff structure and ongoing support from volunteers.
Federation Council Mayor, Cr Pat Bourke said the new service model would ensure visitors had access to Council's tourism team, supported by the many wonderful volunteers seven days a week, all whilst meeting AVIC accreditation requirements.
"The AVIC sets a benchmark of industry standard for Visitor Centres, provides resources, reports, statistics and industry news relevant to the operation of visitor information services in NSW," he said.
"Accreditation provides accredited VIC owners such as Council access to the national brand and signage, state and federal funding opportunities, state tourism projects and marketing campaigns; and inclusion in maps, and printed collateral. VIC's also gain entry to a nationwide network of centres and the collaborative opportunities that membership provides. Council saw it as imperative to ensure we stay connected to the AVIC brand and meet our accreditation requirements.
