Council still on duty during Christmas Closure

Essential Council services will continue to operate during the Christmas and New Year period.

Council operations will officially be closed between Tuesday 24 December 2019 and Thursday 2 January 2020, however Toowoomba Regional Council Mayor Paul Antonio said there will be someone to answer your call or attend to an emergency at all times.

“I want to assure the public that if anyone is in need of an essential service provided by Council during the Christmas break there will be someone to answer your call or attend to an emergency,” Mayor Antonio said.

“To let our staff celebrate the season and spend time with family and friends our Christmas and New Year closedown will commence from Tuesday 24 December 2019. Staff will return on Thursday 2 January 2020.

“Christmas is a time for being with family and I encourage Council staff to enjoy their break.”

There will be some exemptions to the Christmas closures and these include:

  • Council’s functional areas where employees will be on duty to work on priority projects, supervise CBD parking, perform ongoing maintenance, or deal with essential and emergency situations will still be available; and
  • Public facilities (aquatic, fitness, library etc.) where services are required to be delivered to the public.

“For any Council-related emergency calls during the holiday period, please continue to call 131 872,” Mayor Antonio said.

“This includes problems such as water main bursts, water leaks, traffic signals not working, dog attacks, serious environmental incidents, call outs from emergency services, trees on roads, dangerous pot holes, sewer blockages/overflows or a dead animal on a road causing safety hazards.

“Some services will remain unaffected during this time.

“Council’s kerbside waste collection continues as normal over the Christmas break. Services will be earlier on Christmas Day and so put your bins out the night before to make sure you don’t miss collection.

“CBD street cleaning will operate as normal.

“Waste transfer stations, Council owned recreational facilities and libraries, with some adjustments, will be open for business.”

If you are concerned about any of the service operations during the Christmas closure please call us on 131 872 or visit our website

/Public Release. View in full here.