In the coming weeks, randomly selected City of Melton residents will be invited to share their views as part of Council's annual Community Satisfaction Survey.
Each year, Council checks in with residents to better understand how they feel about Council services, facilities and overall life in the City. The survey covers a broad range of topics, including local planning, Council programs, sense of community and the issues that matter most to residents.
This valuable feedback helps guide Council decision making, highlighting what's working well and where improvements are needed to better meet community expectations.
The door-to-door survey will be conducted independently by Metropolis Research and will involve around 800 randomly selected households across the City of Melton.
Residents selected to take part can expect a visit from a professional field researcher between Saturday 9 May and Sunday 7 June 2026. The survey takes about 15 minutes to complete, all responses are confidential, and researchers will carry photo identification.
To learn more, visit Community Satisfaction Survey.
Quotes attributable City of Melton Mayor Cr Lara Carli:
"It's important we hear from our community to understand if we are meeting their needs and expectations in terms of our service delivery."
"This survey provides a meaningful opportunity to tell us how we're performing and where we can do better."
"The feedback provided plays a vital role in shaping Council priorities, guiding service improvements and informing long-term planning and advocacy on behalf of the community."
"If you receive a knock on the door and are invited to take part in the survey, I encourage you to take the time to share your thoughts."
