Fact Sheet: COVID-19 – Additional temporary service reductions at select Canadian ports of entry

From: Canada Border Services Agency

Backgrounder

July 3, 2020 – Ottawa, Ontario – Canada Border Services Agency

Further to announcements made on April 15 and May 12, the Canada Border Services Agency (CBSA) is temporarily reducing service hours at additional land, air, and marine ports of entry (POE) in addition to deferring seasonal opening hours at select POEs. These COVID-19 related measures are temporary and in effect as of July 3, 2020 at 11:59 pm EDT. They will remain in effect until further notice.

Overview

The CBSA will proceed with the following temporary measures:

  • reducing the hours of operation at 12 land POEs;
  • reducing the hours of operation at 8 air POEs;
  • deferring the seasonal opening of 1 marine POE; and
  • deferring the shift to seasonal hours of operation at 1 land POE.

Below is a table that provides an overview by Region and by types of reduction of services.

Overview

RegionReduction in hours of serviceSeasonal POE deferring implementation of seasonal hours of serviceSeasonal POE delay of opening (POE closed)
Pacific Region100
Prairie Region1110
Northern Ontario Region001
Quebec Region100
Atlantic Region700
Total2011
Pacific Region: 1 port

CBSA portCBSA current hours of serviceNew CBSA temporary hours of service
Stewart, British Columbia8 am to midnight, 7 days a week8 am to 4:30 pm, 7 days a week, with telephone reporting from 4:30 pm to 8 am
Prairie Region: 12 ports

CBSA portCBSA current hours of serviceNew CBSA temporary hours of service
Cartwright, Manitoba8 am to 9 pm, 7 days a week8 am to 4 pm, 7 days a week
Coronach, Saskatchewan

8 am to 9 pm (June 1 to Sept. 15)

8 am to 6 pm (Sept. 16 to Nov. 7)

9 am to 7 pm (Nov. 8 to the second Saturday in March)

7 days a week

9 am to 7 pm (second Sunday in March to first Saturday in November)

10 am to 8 pm (first Sunday in November up to the second Saturday in March)

7 days a week

Crystal City, Manitoba9 am to 10 pm, 7 days a week9 am to 7 pm, 7 days a week
Edmonton International Airport Traffic Ops (YEG)24/77 am to midnight, 7 days a week
Lyleton, Manitoba9 am to 10 pm, 7 days a week9 am to 5 pm, 7 days a week
Piney, Manitoba9 am to 10 pm, 7 days a week9 am to 5 pm, 7 days a week
Regina Airport (YQR)

8 am to midnight (May 3 through Nov. 6), 7 days a week

24/7 (Nov. 7 to May 2)

8 am to 9:30 pm, 7 days a week
Scobey Border Station Airport (Coronach), Saskatchewan

8 am to 9 pm (June 1 to Sept. 15)

8 am to 6 pm (Sept. 16 to Nov. 7)

9 am to 7 pm (Nov. 8 to the second Saturday in March)

7 days a week

9 am to 7 pm (second Sunday in March to first Saturday in November)

10 am to 8 pm (first Sunday in November up to the second Saturday in March

7 days a week

Snowflake, Manitoba9 am to 10 pm, 7 days a week9 am to 5 pm, 7 days a week
South Junction, Manitoba8 am to midnight, 7 days a week8 am to 8 pm, 7 days a week
Tolstoi, Manitoba8 am to 10 pm, 7 days a week8 am to 6 pm, 7 days a week
Wild Horse, Alberta

8 am to 9 pm (May 15 to Sept. 30)

8 am to 5 pm (Oct. first to May 14)

7 days a week

8 am to 5 pm, 7 days a week
Northern Ontario Region: 1 port

CBSA portCBSA current hours of serviceNew CBSA temporary hours of service
Brockville Blockhouse Island, Ontario

8:30 am to 10:30 pm (May to October)

7 days a week

Deferral of the seasonal opening
Quebec Region: 1 port

CBSA portCBSA current hours of serviceNew CBSA temporary hours of service
Montreal-Pierre Elliott Trudeau Airport: Commercial

7 am to 7:45 pm Monday to Friday

8 am to 3:45 pm Saturday to Sunday

8 am to 4 pm, Monday to Friday

8 am to 3:45 pm, Saturday to Sunday

Atlantic Region: 7 ports

CBSA portCBSA current hours of serviceNew CBSA temporary hours of service
Bloomfield, New Brunswick9 am to 5 pm, Monday to Saturday9 am to 5 pm, Monday to Saturday but closed on US holidays
Charlottetown Airport8 am to midnight, 7 days a week8:30 am to 4:30 pm, Monday to Friday
Fosterville, New Brunswick

8 am to midnight (last Monday of May to first Monday of September)

8 am to 6 pm (first Monday of September to last Monday of May)

7 days a week (including holidays)

8 am to 8 pm, 7 days a week
Fredericton International Airport8 am to midnight, 7 days a week8:30 am to 4:30 pm, Monday to Friday
Gillespie Portage, New Brunswick7 am to 11 pm, 7 days a week7 am to 7 pm, 7 days a week
Moncton – Greater Moncton Romeo Leblanc International Airport8 am to midnight, 7 days a week8 am to 5 pm, 7 days a week
Saint John Airport8 am to midnight, 7 days a week8 am to 8 pm, 7 days a week

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Contacts

Media Relations, Canada Border Services Agency

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