Ottawa, Ontario
The Financial Consumer Agency of Canada (FCAC) has published its Strategic Plan for 2026-2029, reaffirming its essential role in fostering consumer trust and its commitment to protecting and empowering Canadians in a rapidly evolving financial landscape.
The plan positions the Agency to deliver meaningful results for Canadians. It is anchored in 3 strategic goals:
Goal 1: Financial consumers and merchants are effectively protected.
Goal 2: Canadians are empowered to become more financially literate and resilient.
Goal 3: The interests of financial consumers are advanced in a fast-changing and competitive marketplace.
The goals are supported by three foundational capabilities that enable effective and consistent delivery: strong data and technology, deep partnerships across the financial ecosystem, and a diverse, highly skilled, and adaptable workforce.
FCAC's Plan reflects the Agency's shared responsibility with partners across the financial ecosystem. Addressing emerging risks, supporting consumer resilience, and sustaining public confidence require collaboration, foresight, and a collective commitment to putting consumers first.
