Financial support for those in need

While the COVID-19 pandemic is having an impact right across our community, Council is continuing to provide the majority of our services to the Maroondah community.

This includes a range of essential services such as Maternal & Child Health, Meals on Wheels, Aged and Disability Services, Statutory Planning and Building Services, roads and footpath maintenance, animal management, and maintenance of our buildings, parks, reserves and public toilets.

Maroondah Mayor, Councillor Mike Symon said while Council was continuing to provide these essential services for the Maroondah community, we are also doing what we can to assist households who are experiencing financial strain.

“We, as a Council, want to do what we can to support our community through this time. We are fully aware that there are some people in our community who have lost their jobs and are under increased financial strain at the moment.

“One of the ways we are supporting our ratepayers is with new arrangements for the 2019/20 rate payments. Until 30 June 2020, Council will not be charging interest on unpaid rates and we will not undertake any rate recovery actions.

“This will also apply to all infringement payments such as parking, local laws and planning,” Cr Symon said.

“These actions will hopefully mean that people have more time to get back on their feet without the added worry of facing further financial impacts,” Cr Symon said.

“Council will review these arrangements again in June. But in the meantime, if there are any ratepayers who are having difficulty paying their rates or other Council payments, I encourage you to contact our Revenue Services team who will be able offer support based on each individual ratepayer’s circumstance,” Cr Symon said.

“We will support our community as much as we can, so if you are concerned about being able to make payment on your rates then please pick up the phone and speak to us as there are things we can put in place to relief the financial pressures,” Cr Symon said.

You can contact us via:

  • live chat – if we’re available, you’ll see the icon at the bottom right of your screen
  • call us on 1300 88 22 33 or (03) 9298 4598
  • text us on 0480 020 200 and we can text back

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