Government and UK CAA launches largest repatriation

Thomas Cook Airbus A321 taking off.

Following the collapse of Thomas Cook and the cancellation of all its flights, Transport Secretary Grant Shapps has announced that the government and UK Civil Aviation Authority (CAA) has hired dozens of charter planes to fly customers home free of charge.

All customers currently abroad with Thomas Cook who are booked to return to the UK over the next 2 weeks will be brought home as close as possible to their booked return date.

The flights will start operating from today (23 September 2019). All the details of each flight will be posted on a special website,, as soon as they are available.

The government and the UK CAA aim to fly people as close as possible to their booked return date – so customers are being strongly advised not to cut short their holiday or go to the airport without checking the website

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