Have you lost money to a scam? Are you eligible for a refund?

The Financial and Cyber Crime Group is encouraging any Queenslander who may have been the victim of a scam or lost money through Western Union to take action by February 12.

Western Union has agreed to pay a penalty of US$586 million to the United States’ Department of Justice (DOJ) after admitting to aiding and abetting wire fraud. The DOJ is using this penalty to provide refunds to eligible people worldwide who were tricked into paying scammers via Western Union between 2004 to January 2017.

Australian consumers can find out more information and how to apply for a possible refund of money lost via a scam at the Australian Competition and Consumer Commission’s (ACCC) Scamwatch page here:


“This is a great outcome for consumers.  I encourage any Queenslander who has lost money in a scam involving a Western Union money transfer to visit the ACCC website and take the necessary steps to recover any funds you may have lost,” Detective Superintendent Terry Lawrence of the Financial and Cyber Crime Group said.

/Public Release. The material in this public release comes from the originating organization and may be of a point-in-time nature, edited for clarity, style and length.