Households to receive calls for Community Satisfaction Survey

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Mornington Peninsula Shire would like to inform residents that from the 10 February 2020, for a period of up to three weeks, your household may receive a call from an independent market research agency, National Field Services.
They have been commissioned to conduct a community satisfaction survey on behalf of the council. Similar surveys will be undertaken across Victorian councils in the coming months. The survey has been designed to assess the performance of Mornington Peninsula Shire across a range of measures to identify ways to provide improvement or more effective service delivery to residents.
The survey will involve n=400 interviews conducted among a representative sample of residents.
We appreciate you taking the time to assist us with your valuable feedback.
Please be assured that your details and individual responses are confidential. Only the overall results are shared with Mornington Peninsula Shire.
If you have any questions, please don’t hesitate to contact the Mornington Peninsula Shire Customer Service on 1300 850 600

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