Improvement Notice Spurs Traffic Safety Boost

A WorkSafe inspector's recent visit to Car Compliance Workshop (CCW) in New Lynn, Auckland has sparked positive change - and praise for WorkSafe's approach to engagement and enforcement.

Following an on-site assessment, our health and safety inspector issued an improvement notice to CCW.

An improvement notice requires a business to make changes to address a health and safety risk, and sets a timeframe for them to make those changes.

This prompted the business to develop a traffic management plan for the premises, to improve traffic safety on site, particularly around vehicle transport pick-ups and deliveries.

CCW was provided with relevant WorkSafe guidance to help them:

In their feedback afterwards, CCW called the improvement notice "a blessing in disguise".

It prompted them to collaborate with key delivery partners and others to find solutions for improving loading zones and agree safety responsibilities for key roles.

CCW workers - news article - October 2025
"We have found the experience an overall positive one." Photo supplied by CCW. Left to right: CCW Operations Coordinator Brooke Wannan and Site Traffic Controller Anthony Start.

CCW's general manager praised our inspector's "calm and reasonable manner" describing the experience overall as a positive one and noting her appreciation of the continuous support and encouragement from the inspector.

Their interactions also helped shift the business's perceptions of WorkSafe. "We feel confident that WorkSafe is here to help us and not out to get us."

We commend CCW for implementing improvements to their traffic management practices to keep their staff, contractors, and the public safe.

"This example shows how WorkSafe's engagement and enforcement approach can influence businesses to improve their health and safety," says WorkSafe's Head of Inspectorate Rob Pope.

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