Jobs First Plan: Over $2 Million in Customer Experience Grants Awarded

NT Government

Over 170 small businesses across the Territory will receive a share of over $2.1 million in grant funding to carry out improvements that enhance their customers’ experience.

The upgrades are funded through the Territory Government’s Small Business CX Grants, which help small businesses offering products and services directly to the public like cafés, retail shops and restaurants improve their front-of-house customer experience for locals and tourist alike.

The program includes grants of up to $20 000 on a 50:50 co-contribution basis.GrP

Grant recipients will use the funding to address front-of-house improvements for consumers, highlights include:

  • Phat Mango Darwin will use $7020 in grant funding to transform recycled Mahogany wood, from Cyclone Marcus into uniquely Territorian restaurant tables and service tops.
  • The Oasis Tourist Park will receive $20 000 to transform the area outside the park’s reception with the installation of shade sails, concreting, additional tables and chairs and improved signage, as well as creating a larger shaded BBQ area
  • SAMs Dance Studio will receive a $7780 grant to install a dedicated hybrid acoustic flooring and scotia at their studio in Gray
  • Roper River Transport in Mataranka will receive $20 000 in grant funding support to create an air conditioned sitting/waiting room at the front of their premises; this will greatly improve their customers’ experience as the waiting area is currently exposed to the elements.

Quotes attributable to Minister for Small Business, Paul Kirby:

“We have positioned the Territory as the safest place in Australia and our economy is booming, with some of the best economic indicators in the country.

“House prices and job ads are up and our Can-do business portal has seen almost 500 business applications since its launch in February.

“We are continuing to do doing everything we can to support our small businesses and industry – including making it even easier for Territory businesses to improve their customer service.

“These grants are also encouraging locals to spend within the Territory, which is keeping Territorians employed and the economy rolling.”

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