Language Training Boosts Migrant Worker Services Access

A new series of basic Thai language classes is helping migrant workers in Thailand overcome daily communication barriers, from speaking with supervisors to visiting the doctor, while improving their confidence and access to essential services.

Migrant workers, particularly those from Myanmar, make up a significant share of the workforce in several sectors. However, many have limited opportunities to learn Thai upon arrival. This often leaves them dependent on others for daily interactions, creates challenges in the workplace and restricts their ability to understand their rights or navigate health and social services.

To respond to these challenges, the ILO Migrant Advocacy for Rights (MARs) project, in partnership with HomeNet Thailand, has organized a series of practical Thai language classes delivered at a local temple. The temple-based setting makes the training accessible to workers living nearby and encourages participation from those who may be less familiar with formal education environments.

"Language is a foundational skill for migrant workers. When workers can communicate, they not only perform their jobs more effectively and safely, but they can also participate more fully in their communities," said Rebecca Napier-Moore, Technical Officer, Migrant Advocacy for Rights project. "This training is a simple yet powerful way to strengthen protection and inclusion."

Addressing daily communication challenges

Many participants say the training helps them communicate more confidently at work.

Naing Ko Lin, who cuts and packs cuttlefish in a seafood factory, described the difficulties he faced when he first arrived.

"When I was a newcomer, I could not speak or understand Thai. It was quite challenging," he said. "Things are easier when we understand Thai."

Others pointed to challenges outside the workplace. Nay Naing Ye said that although working in Thailand has provided better income and living conditions, language remains a barrier.

"It is hard to communicate when I go to see a doctor and when I work," he said. After attending the class, he has begun learning Thai consonants and basic spelling.

Increasing confidence and independence

A number of participants highlighted that the training has reduced stress and improved their sense of independence.

Aye Aye Phyu, who also works in seafood processing, said "I often felt stressed in my early days at work because I could not understand instructions from my supervisor. Learning Thai alphabets and vowels has helped me feel more at ease."

For Ni Lar Cho, language skills can reduce reliance on others: "Knowing Thai would be useful when I go to see a doctor. I do not need to hire someone to translate."

Some participants were born in Thailand but never learned to read or write. Naing Ye Htret, who speaks Thai fluently, said the training has given him the chance to acquire literacy skills for the first time. "This class is very useful. We can use what we learn in the workplace and hospital," he said.

Participants learn basic Thai literacy skills, helping them navigate healthcare, workplaces, and community services.

© Ussama Kaewpradap/ILO

Participants learn basic Thai literacy skills, helping them navigate healthcare, workplaces, and community services.

Beyond language learning

Since its launch this year, the initiative has reached 60 migrant workers, most of whom work in seafood processing factories and in support roles at local markets in Samut Songkhram province.

While the primary aim is to improve practical communication, the classes also serve as an entry point for raising awareness about labour rights, social protection and community building. Participants are introduced to peer groups that help strengthen support systems among migrant workers.

The ILO MARs project plans to continue supporting similar community-based activities to ensure migrant workers have the tools they need to access services, exercise their rights and participate more fully in their communities.

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