This holiday season, to ensure the perfect gift is found, NEX customers are encouraged to begin shopping earlier than usual. To accommodate those earlier purchases, any items purchased through Dec. 11, 2021, at a NEX or online at myNavyExchange.com may be returned through Jan. 24, 2022.
Purchases made after Dec. 11, 2021, may be returned or exchanged within the NEX's standard 45-day return policy. Customers are asked to include any packaging material along with the receipt when making a return. Any returns without a receipt will be placed on a NEX Gift Card.
AppleCare/AppleCare+ Protection Plans are returnable within 60 days of purchase. Requests for returns of these protection plans after 60 days will be referred to Apple for a pro-rated refund for the days remaining on the plan.
A great gift idea this holiday season is a NEX Gift Card. NEX Gift Cards can be purchased in store or at commissary locations around the world or online at myNavyExchange.com. NEX Gift Cards can be purchased in varying dollar amounts and they have no fees or expiration date. It can be used just like cash for most merchandise and service purchases at any NEX or at myNavyExchange.com. NEX Gift Cards can also be redeemed at Army/Air Force and Marine Corps exchanges as well.
Quick Facts
This holiday season, to ensure the perfect gift is found, NEX customers are encouraged to begin shopping earlier than usual. To accommodate those earlier purchases, any items purchased through Dec. 11, 2021, at a NEX or online at myNavyExchange.com may be returned through Jan. 24, 2022.
