A new Urgent Care Service is opening its doors to patients in Quakers Hill today. The Quakers Hill community will now be able to access non-emergency healthcare in a more timely way, and avoid unnecessary trips to the emergency department.
The Quakers Hill Urgent Care Service is now open 365 days a year from 8am to 8pm seven days a week. Healthcare provided at Quakers Hill Urgent Care Service is bulk-billed.
The service is staffed by General Practitioners and nurses with important diagnostic services on-site including radiology and pathology and is well-supported to treat a range of illnesses and injuries that are deemed urgent, but not life-threatening. This includes minor wounds needing stitches, suspected broken bones and skin infections.
Patients should call Healthdirect on 1800 022 222 to access the service. A registered nurse will assess the patient's condition and then discuss with the patient the best place for their care needs. This may include an appointment at the Quakers Hill Urgent Care Service, a telehealth appointment with the virtualKIDS or virtualGP services, or escalating their care to other services like NSW Ambulance if required.
The Quakers Hill Urgent Care Service is being delivered in partnership with the Western Sydney Primary Health Network.
The Minns Labor Government is working to improve access to care and reduce wait times, through the emergency department relief package which will invest an additional $100 million to fund urgent care services for a further two years, providing a pathway to care outside of our hospitals for an estimated 114,000 patients once fully implemented.
Quotes attributable to Minister for Health, Ryan Park:
"Families in North-Western Sydney now have more pathways to access timely care for conditions which can be safely and effectively treated outside of the emergency department.
"This new service at Quakers Hill will improve access to care, reduce wait times and take pressure off western Sydney's hospitals.
"I'm committed to increasing availability of healthcare to communities through urgent care services just like this one, which are aimed at bridging the gap between primary care and emergency care, ensuring patients have fast access to the care they need."
Quotes attributable to Member for Riverstone, Warren Kirby:
"I welcome access to an urgent care service for the residents of Riverstone.
"Quakers Hill's new Urgent Care Service is a win for the community, and for the health system - in that it will provide an alternative pathway to care for patients with urgent conditions and it will take pressure off Blacktown Hospital and the soon to be built Rouse Hill Hospital."
Quotes attributable to Western Sydney Primary Health Network spokesperson, Andrew Newton:
"This newest urgent care service in Quakers Hill complements two which are already operating in Auburn and Castle Hill in partnership with Western Sydney PHN.
"Importantly, these services give residents of western Sydney a genuine alternative outside of a busy ED for urgent, but not life-threatening, illnesses and injuries."