There are upcoming multi-system updates.
Planned outages allow us to update and improve our systems.
Impacted systems:
- my NDIS mobile app
- my NDIS participant portal
- my NDIS provider portal
- myplace participant portal
- myplace provider portal.
- Application Programming Interface (API) services
(outage will start on Saturday 21 February 2026 at 11:30 pm AEDT and end on Sunday 22 February 2026 at 3:00 am AEDT only)
Start date and time
Saturday 21 February 2026, 11:10 pm AEDT.
Finish date and time
Sunday 22 February 2026, 7:20 am AEDT.
Outage window
8 hours, 10 minutes.
Impact on users
These systems will be down during the outage window. Please plan around this if required.
We are sorry for the disruption.
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