Protecting Residents From Unauthorised Solar Retailers

Kiama Council

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Kiama Council is aware that some solar companies may be contacting residents and falsely claiming to represent Council or the ISJO Community Solar Bulk Buy Program.

To clarify, Kiama Council's only endorsed partner for the solar and battery bulk buy program is ShineHub. ShineHub has been selected for its proven track record in delivering trusted, community-based renewable energy programs. They have gone through an in-depth procurement process designed to ensure that residents are confident and protected and the products and services offered through the program have been thoroughly vetted.

ShineHub does not engage in unsolicited engagement with residents. This means no cold calls, door knocking, or unrequested visits to your home. All communication from ShineHub will occur only after a resident has registered interest in receiving information about the Program through official Council or ShineHub marketing channels.

If you are contacted by anyone claiming to represent Council or the ISJO program without your prior consent, please:

● Do not share personal or financial details.

● Take note of the company name and representative name and report it to Kiama Council at [email protected]

● Visit shinehub.com.au/ISJO or contact ShineHub directly at [email protected] to confirm legitimate program details.

Council and ShineHub remain committed to protecting residents and maintaining the integrity of our community renewable energy programs.

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