Australian Government low-cost agribusiness loan provider, Regional Investment Corporation (RIC) today announced it is expanding its national workforce to bring greater capability and capacity to deliver a fully ‘in-house’, end-to-end customer experience.
RIC Chief Executive Officer, John Howard said this is planned evolution for the RIC and is delighted to be able to offer new career opportunities from RIC’s head office in Orange, but also remote and hybrid roles that can be done from anywhere across the nation.
“It’s an exciting time to join the RIC team as we build on our strong foundations and gain momentum as part of this next phase of our business,” Mr Howard said.
“As part of the planned evolution of the RIC operating model, we are expanding our in-house team, which includes building capability and capacity within existing functions, implementing a new loan management system, and establishing a new contact centre to deliver an end-to- end customer experience that better supports farm and farm-related businesses with low-cost loans.
“We’re encouraging people to bring their talent, skills, expertise and energy to make a valuable contribution to support us in building thriving regional communities and making a difference to grow the agricultural industry,” he said.
RIC plans to increase its existing team of around 70 employees nationally by about one third, recruiting for additional skills in specialist roles to support customer services, agri- lending, IT, finance, and systems management.
“Our head office is based in Orange, in Central West NSW yet many of our team, work across Australia in home offices, hybrid flexible arrangements or remotely. We come together regularly online and face-to-face during team development planning days and annual events,” Mr Howard said.
“When I joined the RIC team late last year, I found our culture statements – be bold and act with purpose; we are down to earth; we embrace difference and act as one – are celebrated every day by our team through our behaviours and beliefs, making it a very friendly, professional place to work.
“We are proud partners in growing the Australian agriculture industry. Our team also connects with customers at regional shows, community events and industry conferences nationally. Nine out of 10 RIC employees live in regional Australia. Many have a unique connection to agriculture, coming from the land or running their own farm enterprise so our team are naturally passionate about making a difference to agriculture,” he said.
To hear more from the RIC team and find out more about the jobs currently available offering a generous benefits package, explore ric.gov.au/careers