by the Australian Competition and Consumer Commission (ACCC) of changes to the Banking
Code of Practice, as recommended by Commissioner Hayne in his final report, is
an important step in further strengthening protections for customers.
Changes recommended, and
now authorised by the ACCC, include:
- Banning charging default interest on
distressed agricultural loans
- Providing inclusive and accessible banking
services to those with limited English and those living in remote
- Giving concession card holders access to
accounts with no overdraft and dishonour fees
- Making the features of a basic, low and no fee
bank account for low income earners uniform across the industry (in
addition to the recommendations of the Final Report).
industry now awaits final approval by the Australian Securities Investments
Commission of the Royal Commission changes the Code, with
implementation early next year.