New survey figures from the Australian Communications and Media Authority (ACMA) reveal that around four in five people (77 per cent) who have registered for self-exclusion from online and phone wagering services experience a better overall quality of life.
The ACMA-commissioned research into user experience with BetStop - the National Self-Exclusion Register™ also found 79 per cent of registrants experienced improved mental health and 69 per cent experience better personal relationships with family, friends and partners.
Almost all (96 per cent) of registrants surveyed also said that they had either completely stopped betting on sports or racing events (81 percent) or had decreased their betting (15 percent).
ACMA member Carolyn Lidgerwood said that the survey and research results show how self-exclusion is helping Australians to manage their gambling behaviour.
"We know online gambling causes a great deal of harm for too many in our communities. It is wonderful to see that the national self-exclusion register is having a positive impact. The stories shared with us are both moving and compelling," Ms Lidgerwood said.
"We want to make sure everyone who uses phone or internet gambling in Australia is aware of their options for self-exclusion.
"It only takes five minutes to register, and this could change your life," she said.
The research was undertaken by ORIMA on behalf of the ACMA. The report, including individual case studies, is available at BetStop - the National Self-Exclusion Register research.
The findings from this research will also help to inform the statutory review of the NSER that is currently underway.
The release of the research coincides with BetStop - the National Self-Exclusion Register™ reaching a new milestone, with more than 50,000 Australians now having chosen to self-exclude since the launch of the program in August 2023. Over 32,000 people currently have active exclusions.
When someone chooses to register, they are excluded from all of the approximately 190 licensed wagering providers in Australia.
You can register to self-exclude from online and phone wagering at www.betstop.gov.au. All you need is access to your phone, your email address and an identity document such as a driver licence, Medicare card or passport.
If you or someone you know is affected by gambling and needs help, call the national gambling helpline on 1800 858 858 or visit Gambling Help Online.
